From the first error code to the closed ticket — chat, documents, machines, service calls, automations, and notifications, all grounded in your own data and built for commercial laundry.
Your technicians type the symptom the way they’d say it out loud. Technoschor reads your manuals, wiring diagrams, and past service calls, then answers in steps — and shows the exact page or call each step came from.
Dryer keeps tripping the thermal fuse on long cycles. Where do I start?
E-41 E-41 points to restricted airflow before the fuse itself. Check the exhaust path first:
Upload the PDFs that live on shared drives and in inboxes. Technoschor reads every page — text, tables, and diagrams — and indexes it so the right reference comes back in seconds, not after a binder hunt.
Track every machine across every site, grouped by model. When two models share a platform, Technoschor links them into a family — so the documentation from one quietly supports a fix on the other.
Log a service call against the exact machine, capture the symptom and the resolution, and turn follow-up work into tickets. The history you write becomes searchable context for the next call.
Washer #C7 · Berlin · WX-120
Stops draining mid-cycle, drain-timeout.
Cleared drain pump filter — button lodged in impeller. Verified pressure-switch hose.
Define a maintenance schedule once and Technoschor generates the tickets on cadence — descaling, filter changes, belt inspections — so the work that prevents the 2am call actually happens.
Point your connected equipment or monitoring at an inbound webhook. When a machine reports a fault, Technoschor opens a ticket against that unit and notifies the field — no one re-typing an error code off a screen.
POST /hooks/machine-fault Service calls, tickets, and resolutions roll up into views that show recurring faults, machines that keep coming back, and where preventive work would pay off — grounded in the records your team already creates.
Every account is strictly isolated: retrieval, documents, machines, and history are scoped to your data and never cross into another customer’s. Inside your account, granular roles and scopes decide who sees and changes what.
No bolted-on chatbot, no second system to keep in sync — diagnosis, documentation, and dispatch in a single account.
A 30-minute walkthrough on your own equipment and documents. We map your manuals and service history, then show your team asking the questions they hit every week.
A 30-minute walkthrough on your own equipment and documents · no credit card