We put the field manual back in the technician’s hands.
Technoschor exists to make decades of commercial-laundry knowledge — manuals, wiring diagrams, and hard-won service history — instantly askable, and to make every answer one a technician can trust because it cites exactly where it came from.
Built for the people who keep industrial washers, dryers, and ironers running.
The knowledge is real. It just keeps walking out the door.
A commercial washer drops an error mid-cycle. The fix is in a 600-page manual on a shared drive nobody has opened in months — or in the head of the one technician who has seen it before, and is off this week. So the job gets a guess, a parts order, and a second visit. The machine sits idle in between.
Every operator we talk to has the same shape of problem: forty years of equipment, dozens of models, and the experience to fix any of them scattered across PDFs, binders, group chats, and people who are one retirement away from taking it with them. When a veteran leaves, the answers leave too.
Technoschor reads every manual, wiring diagram, bulletin, and past service call an operator owns, and answers in plain language — grounded in those documents and citing the exact page or service call behind each step. The fault that used to mean a callback becomes a first-visit fix.
Four principles we will not compromise on.
They are not slogans. They are the constraints we build the product against — and the reasons a technician will actually trust what comes back.
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Grounded over guessing
A plausible-sounding answer with no source is worse than no answer — it sends a technician down the wrong path. Every response is drawn from your own documents and history, and it shows its work.
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Your data, only yours
Retrieval is scoped to your account. Never the open web, never another operator’s data. The model answers from what you own, hosted in the EU, isolated per account.
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One source of truth
Manuals, machines, model families, service calls, and field experience belong in one searchable place — not scattered across drives, binders, and memory that walks out the door.
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Built for the field
The person asking is mid-job, in front of a machine, often on a phone. Answers are short, ordered, and specific — a drain pump filter and connector J4, not a wall of generic advice.
Operators and engineers, building the tool we wanted.
A small team that has spent time in the back of laundromats and the front of a terminal. We pair people who know what breaks at 2am with people who can make a model answer for it.
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Team member A
Founder · product
Spent years close to commercial-laundry operations — the second-visit problem is personal.
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Team member B
Engineering · retrieval
Builds the grounding pipeline: keyword and vector retrieval, reranked, cited.
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Team member C
Field & onboarding
Maps each operator’s manuals and history so the assistant speaks their equipment.
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Team member D
Engineering · platform
Keeps tenant isolation strict and the product fast for technicians on a phone.
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Tell us what breaks, and we will show you the answer.
Bring a fault that costs you second visits. We will run it against a walkthrough on your own equipment and documents — and you will see exactly which page and service call the answer leaned on.
See it answer your toughest faults
A 30-minute walkthrough on your own equipment and documents. We map your manuals and service history, then show your team asking the questions they hit every week.
A 30-minute walkthrough on your own equipment and documents · no credit card